TL DR fuck Adobe and their Adobe Sign business model. I had a horrible experience with the setup and connection to Salesforce. Just fill out this form, and a sales rep will reach out to help you: Get a free demo of Acrobat Sign e-sign solutions. Unfortuately, Adobe is losing about 90% of the healthcare market by being this short sighted. We’re happy to answer all your questions about Acrobat Sign. No uploading files to a web utility, and it's stupidly easy for tech-unsavvy users to do this. What an absolute joke! We decided to try Adobe Sign for the simplicity of being able to populate the signature items within Acrobat and send it off. Information regarding their features, tools, supported platforms, customer service, plus more are available below to help you get a more versatile assessment. At the same time, for user satisfaction, Adobe Sign scored 98, while OneSpan scored 100. This makes absolutely zero sense when the majority of healthcare offices don't qualify to pump out (per the rep's words) the minimum required 1500 documents a month for e-signing, nor will the majority of health offices need 10 user licenses minimum. For overall product quality, Adobe Sign attained 8.2 points, while OneSpan gained 8.5 points. ![]() We're too small of a business to be Enterprise, yet we're unable to get a BAA from the Business or Personal level subscriptions from Adobe Sign. E-signatures and basic PDF tools for simple document management. Armed with my needs I called Adobe to see what we need to do to get signed up with "Enterprise". The product offers integrations with Dropbox, Salesforce, Workday, Box and Microsoft OneDrive. Acrobat Standard DC for teams: pricing is per license per month. 12 employees, 2 docs, and we only need to send between 50-100 electronic signatures in a given month. What kills me about this is my office is small. Adobe Acrobat Sign enables you to send, sign, track, and file contracts quickly and securely right in Salesforce. I don't mind the subscription model at this point, as we're all prisoners of this new business model (different rant). Apps Increase productivity and growth through a proven ecosystem of pre-integrated apps with millions of installs and customer reviews. However, obtaining a BAA is impossible unless you purchase their Enterprise level subscription. But note that it only supports a dataset of 45K finitely on the lower end of what youd see even in a B2B environment. ![]() At 12.5k/month, the entry-level price falls in the lower quartile of what wed typically see as annual CDP licensing. I'm not sure this belongs here, but Adobe Sign (the electronic signature feature through Acrobat) claims to be HIPAA compliant. Audience 360 CDP Pricing - Source: Salesforce.
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